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Age Verification

The products available on ComB2B.com are age-restricted and intended for adults of legal smoking age only. All orders placed on the website will be verified by an industry leading Age Verification software for validation.

By entering our website, you affirm that you are of legal smoking age in your jurisdication and you agree to be Age Verified.

YES, I AM OF LEGAL AGE
NO, I DON'T AGREE

FAQ

1. My company registered in China, can I purchase Products on ComB2B?
ComB2B is dedicate to cross-boarder trade and only companies registered in foreign countries (including Hong Kong SAR and Macao SAR) are accepted as "buyer" on ComB2B.
2. Is it safe to purchase products on ComB2B?
We are the only designated cross-border trade operator in China Bonded Warehouse, and all the suppliers that are settled in are reputable and verified properly. You can purchase safely.
3. How to make payments on ComB2B as a buyer?
Payment for goods: Currently, we support bank transfer by partnering with reputable payment service providers, like SunRate, to protect your payment. We also provide e-Contracting to protect the whole online transaction.
Payment for Freight: To improve efficiency, we currently only support auto-pay option. So before you top up, please make sure you fully understand how we calculate the freight in Shipping Info. Please try our Freight Calculation before you top up.
4. Why don’t you provide credit card or PayPal payment options?
Credit card and PayPal are commonly used by individual consumers. For wholesale purchases in big volume, using bank transfer can save huge transaction fees and reduce costs for buyers.
5. Do you provide warehousing services?
Yes, we are a comprehensive digital supply chain platform that integrates warehousing, logistics, customs clearance, and settlement services. Actually, we provide bonded warehouing service which brings you more benefits than a general warehouse does.
6. How do you charge the warehousing fee?
In addition to basic warehousing fees (rent fees), ComB2B provides a series of operational services such as goods counting, loading and unloading, quality inspection, shelf placement, labeling, and packaging. Please refer to Value Added Service.
7. What logistics services do you provide?
We support B2B shipment (air freight, sea freight, express delivery), as well as full-scale dropshipping service (packaging within the warehouse, air freight for small packages). At the same time, we provide very cost-effective logistics prices. Please refer to the standard Service Fee.
8. Are there any advantages of using your logistics services?
ComB2B is a first-level agent for various land, sea, and air transportation companies, so we can provide very advantageous logistics pricing.
9. How to top up for freight payment?
After logging into ComB2B, go to dashboard and click top up. Currently, we support bank transfer, Alipay, and WeChat Pay. Do remember to try Freight Calculation before you top up.
10. Are there any requirements to become a supplier on ComB2B?
If you are a manufacturer, you need to have the qualifications for production and import-export operation right. If you are a trader with a mature supply chain, you only need to store the goods in the bonded warehouse of Qianhai to become a supplier of ComB2B.