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Source and Negotiate

Buyers can search for products or Suppliers on Comb2b.com. After selecting a Supplier, the Buyer can negotiate the key terms about Purchase Order, reach to an agreement, and sign e-Contract with the Supplier on comb2b.com.

Products Management

Comb2b.com provides two dedicated Files (in buyer center) for you to manage your products.
Public Products File : For any product that Supplier display in comb2b.com, Buyers can select and collect it into the “Public Products File”by clicking favorite .
Special Products File : For the products that Supplier still keep them in private and doesn’t display to public visitors yet ( like OEM or ODM products ), Buyers can consult with Supplier and get approval from them. And then the buyers can find the details of these Special Products in Buyer Center by submitting buyer’s register email address on comb2b.com.

All products in the two files can be traded and managed on Comb2b.com.

e-Contract

1.Buyer places initial purchase order to Supplier online.
2.The Supplier will find the initial purchase order in Supplier Center and then draft a formal e-Contract as per all agreement with Buyer and send back to the Buyer.
3.The Buyer will find it in Buyer center and confirm online.
Please noted that the confirmed e-Contract is deemed as basic formal evidence for the transaction.

Fulfillment of e-Contract

1.Smart Transaction System

Smart Transaction System ( STS ) is developed by comb2b.com to secure the transaction in below way:
1.1 Buyer makes payment to the Bank-Trust-Account designated by comb2b.com.
1.2 Comb2b.com holds the payment till the order is duly fulfilled without failure.

2.eTradePay.com

eTradePay.com is developed by comb2b.com, which is a payment service system dedicated to Buyers with multiple gateway.

3.e-Contract Fulfillment

Once the Buyer and Supplier confirm the e-Contract on Comb2b.com, it is deemed that the Buyer and Supplier formally agree to;
3.1 Employ Smart Transaction System to fulfill their e-Contract;
3.2 Employ eTradePay.com as a gateway for payment and settlement.

4.Payment and Settlement

4.1 Payment : Comb2b.com allows Buyers to make payment in two steps by Deposit and Balance; The ratio and time of the two payments can be negotiated and confirmed by the Buyer and Supplier through e-Contract.
Deposit: Once the Deposit is received by comb2b.com, the Supplier should take the responsibility to prepare the cargo and deliver to the warehouse in China which is nominated by comb2b.com.
Balance: Once the cargo arrives at warehouse in China or destination country which is nominated by comb2b.com, the Buyer should take the responsibility to pay the Balance.
Please notice that the cargo could not be picked up if Buyer fail to make full payment.
4.2 Settlement : Comb2b.com directs eTradePay to release Deposit and Balance to Suppliers according to e-Contract strictly.

5.Payment Process for Buyer

The Buyer is required to make payment to a designated Bank- Trust-Account of Globex E-Services (HK) Limited with Ping An Bank. The detailed information of Bank Account will be given to Buyer who confirms the e-Contract.
Please notice:
5.1 - The Buyer is allowed to make one payment which cover multiple e-Contracts with different suppliers.
5.2 - The Buyer’s payment should be equivalent to the amount requested by eTradePay. Any over payment and underpayment will cause the transaction to fail and the total refund cost occurred thereby should be borne by the Buyer.
5.3 - The Buyer can use the payment gateway provided by eTradePay to pay the funds to comb2b’s Bank Account. All the surcharges occurred is under buyer’s account.
5.4 - In the case that the Buyer and Supplier agree on 0% Deposit (that is the Balance payment is the full payment), the Supplier should effect shipment no later than the agreed shipping date and bear the related risk.

6.Settlement Process for Supplier ( Release of Payment )

Rules for Settlement
6.1 - Release of Deposit : Comb2b.com will instruct the bank to release Deposit to Supplier if the cargo are accepted by the warehouse in China (which is nominated by comb2b.com).
6.2 - Release of Balance : Release of Balance : Comb2b.com will instruct the bank to release Balance to Supplier One Working Day after Buyer picks up their cargo in China or destination country.
6.3 - Once Balance is released to Supplier, it is deemed that both parties have completed the implementation of the transaction in line with e-Contract, which means Buyer agrees to give up the right for dispute, refund or charge-back.

Shipment/Consolidation

Departure Port

All cargo ( in bulk ) have to be sent to the nominated Warehouse in China, which will implement the below process:
1 ) Scan the Bar-code and issue a Receipt to the Supplier.
2 ) Inspect and count (optional)
3 ) Weigh and measure according to the unit of Carton or piece.
4 ) Consolidate into sea shipping container or deliver to Int’l Couriers by the instruction from Buyer.
5 ) Go through the Customs clearance procedures.

Please notice: Comb2b.com cross-checks the data from Packing List (provided by the Supplier for Customs clearance ), Cargo Receipt and e-Contract and ensures the data in Packing List and Cargo Receipt is consistent with that in the e-Contract. (In the case of any discrepancy among the data in Packing List, Cargo Receipt and that in the e-Contract, the Supplier shall re-confirm with the Buyer and modify the related documents accordingly.) As a value-added service, the Buyer can designate Comb2b.com to inspect a certain percentage of the whole cargo.

Shipment Delivery at destination Port :

For FCL cargo (all shipment are purchased by one Buyer ), the Buyer can pick up the laden container from Port directly .
For LCL cargo, the Buyer has to pick up the cargo from the nominated warehouse by comb2b.com.

Trade Visibility Solutions

Buyers can track and understand the status of orders in the Buyer Center, e.g. PO (Initial), PO (Confirmed), payment, shipment , Chinese customs release, shipped on board, arrival, etc.
Buyers can also inquire the related Documents, such as Cargo Receipts, Bills of Lading (issued by freight forwarders or logistics companies at the Origin port), as well as documents required by Customs in the destination country, such as Packing List, Commercial Invoices, etc.
Please feel free to contact us : buyer@Comb2b.com